If You See Something, Say Something: Managing Professionalism Lapses in the Moment

UCSF Parnasuss Campus

Leaders from the Professionalism Learning Community will teach a workshop to introduce participants to a framework for analyzing professionalism lapses, examine potential causes, and provide the skills to address a professionalism lapse in a trainee or peer after it occurs.

Time: 2-5 PM

Location: UCSF Parnasuss Campus, 521 Parnasuss Avenue, Room C-130, San Francisco, CA

Cost: Free of charge, and CE/CME credit is available. Registration is required. 


The workshop will focus on:

  • Define the range of behaviors that constitute a lapse in professionalism
  • Identify the potential causes of professionalism lapses
  • Describe the outcomes of dealing with professionalism as a trait vs. a competency
  • Demonstrate a four-step process to respond to a professionalism lapse in the moment
  • Apply critical reflection skills to analyze, question, and reframe an experience to learn and inform future behavior.

Led by: Maria Wamsley, MD, Rachael Lucatorto, Victor Laluz, MD